"It's become a significant customer-service issue," said Patrick Hogan, a spokesman for the Metropolitan Airports Commission.
Now the airports commission has a solution: color-coding the lights on the taxi roofs to indicate whether a driver will accept a booze-toting fare. The colors haven't been decided, but commission officials met Thursday with representatives of the taxi drivers and the Minnesota chapter of the Muslim American Society to continue working on the plan.
The commission has struggled with the issue for several years. Alcohol is a serious concern for devout Muslims, said Hassan Mohamud, an imam and vice president of the society. The Quran, Islam's holy book, strictly forbids buying, selling, drinking or carrying alcohol.
The observant drivers object only to transporting openly displayed alcohol, said Ali Culed, a Somali Muslim who's been driving an airport cab for eight years. They won't search passengers or quiz them about what's in their bags.
"It is a religious issue," Culed said. "I cannot force anybody to change their belief, but not in my cab. I don't want the guilt. I just want to be an innocent person."
Hogan said curbside taxi starters will look for duty-free bags with bottles or other obvious signs of alcohol and steer riders to cabs with drivers who don't object to booze.
Buzek said she was refused service in March after she told a driver to be careful with her suitcase because it had wine in it. Other drivers in the taxi line passed the word, she said, and four more refused her service. A dispatcher finally steered her to a driver who would take the fare.
Buzek, who grew up in Poland, said her treatment goes against American values.
"I came to this country, and I didn't expect anybody to adjust to my needs," she said. "I don't want to impose my beliefs on anyone else. That's why I'm in this country, because of the freedom.
"What's going to be next? ... Do I have to cover my head?"
Mohamud said that wouldn't happen.
"According to Muslim law, a Muslim driver cannot question a person's faith or beliefs," he said.
SOURCE: Minneapolis Star Tribune, Oct. 1,2006